Does Google think you’ve been infected? Is your site showing spam all over it? Is your site downloading things it shouldn’t or redirecting people to other websites? If any of these symptoms are accurate for you, you are likely one of the 30,000+ daily victims of website malware.
While being infected with website malware is bad enough in its own right, these days both search engines and browsers have ways to detect common malware and will quickly start warning away visitors from your site. Combine that with a persistent hacker or improperly handled malware removal and you will find yourself getting infected over and over and over again and leave a lasting effect on your website and organization. And if you’re doing any form of online commerce, the situation is often far worse as hackers often target e-commerce sites as a means of tapping credit card data as your site processes website transactions. In situations like these, it’s critical to act quickly and accurately.
The question, of course, is what to do. With hackers often leaving backdoors littered throughout your website so they can break back in once you “remove” the malware, it’s important not to improperly handle the malware by addressing the symptoms of the malware without actually removing the malware itself. All too often well meaning freelancers will “remove the malware” only to leave those backdoors intact so you find yourself infected again the very next week. And even when all backdoors are removed, how did the hacker get in in the first place? Do you have an unaddressed security vulnerability in Joomla? Do you have patches that need to be applied to your hosting? Are your site’s permissions or passwords being handled improperly?
A true malware removal is one that both removes the symptom of the malware and also blocks out hackers from an immediate ability to infect your site by addressing those backdoors, security vulnerabilities, etc.
Once you’ve removed the malware, you shouldn’t stop there. Today it’s that much more important to keep on top of these security holes on an ongoing basis. Hackers continuously change their methods to try to work around new security precautions that website owners take to secure their Joomla websites. And once you are on a hacker’s radar, they often keep you in their sites checking for new security vulnerabilities every time they return. That’s why we not only offer malware removal, but also ongoing malware protection. Not only will we ensure that your site is fully up to date with the latest Joomla security updates each month, but we’ll also take a backup of your site each month and optionally provide you with a web application firewall to protect your site so you can rest knowing your website is safe. And in the rare event that a hacker does find their way back onto your site or that a security update causes a website snafoo, we’ll also repair those problems at no extra charge. So that way, your website stays safe, not only now… but throughout the coming years as website security threats continue to evolve.
If you believe you’ve been infected and need help removing the Joomla website malware or if you have already removed the malware and just need help locking hackers out of your site for good, give us a call today at 405-562-6360.